The Cornerstone of India’s Internet Ecosystem

As one of the world’s most connected nations, India’s internet ecosystem relies heavily on The National Internet Exchange of India (NIXI)’s internet exchanges. Over the past two decades, NIXI has played a central role in reducing bandwidth costs and enhancing internet quality for Tier-1 ISPs.

With the top service providers depending on NIXI to keep bandwidth costs down and ensure service availability, the organization faced mounting challenges:

  • Managing large-scale, complex backbone infrastructure

  • Maintaining reliable network performance under increasing traffic demands

  • Ensuring real-time visibility across its distributed network environment

Elevating Network Operations with GenieATM

To support its mission and meet rising expectations, NIXI needed a carrier-grade, scalable solution to optimize its network operations while empowering its ISP partners with greater visibility and control.

To address these needs, NIXI deployed GenieATM across its backbone infrastructure. GenieATM provides end-to-end visibility into traffic status and paths across NIXI’s nationwide network. This allows NIXI to monitor traffic in real-time, quickly identify and resolve potential issues, while ensuring customers’ networks are always running at peak performance.

In addition, GenieATM’s MSSP (Managed Security Service Provider) portal was a key part of the solution, as it allows NIXI to share visibility with its member ISPs. This provides each member with greater transparency and control over their own traffic.

Optimized Performance and Customer Experience

With GenieATM in place, NIXI has achieved optimized network utilization and enhanced performance across its infrastructure. Issues that once required lengthy investigations are now identified and resolved quickly, reducing downtime and improving service continuity. Furthermore, by extending GenieATM’s features to its customers, NIXI has strengthened trust and improved operational efficiency, creating a better experience for its members who can now monitor and manage their individual traffic with enhanced visibility and security.